Frequently AskeD Questions

 

What is your shipping policy?

Shipping, Returns & Sales Tax Policy

Shipping

Shipping cost varies for orders and arrival times vary based on customer selection.

Each product is hand-crafted so please allow 2-3 business days to process order before shipping.

Shipments to Alaska, Hawaii and Canada take additional time.

Unfortunately, we cannot deliver to PO Boxes, APO/FPO/DPO addresses.

The Baby Comfort is not responsible for lost or stolen packages that are successfully delivered to the shipping address provided by the customer.

Can we wash the Organic Infant Lounge Bed?

Yes, washing and drying the bed is ok, if you must but not intended for every wash.

However, we want all consumers to remember the lounge bed is indeed a portable BED and uniquely, handmade. We always recommend our changeable slipcovers to protect the lounge bed. Think of the lounge bed as a mattress and for a mattress you buy sheets. Our changeable slipcovers are our sheets.

Protect your lounge bed! Its an investment and can be used until your baby reaches 24 months and for your next pregnancy!

International Shipping

Canada Only! Unfortunately, all other international shipping at this time we do not offer. If there is a particular item you would like delivered internationally, please email us at: mcooper@thebabycomfort.com with details about the order you would like to place.

Returns and Refunds Policy

Thank you for shopping at The Baby Comfort. There are no Refunds or Returns.

Damaged Items

If you received a damaged or defective product, please notify us immediately for assistance using the contact details below.

Contact Us

If you have any questions about our Returns and Refund Policy and Damaged items, please contact us:

By email: mcooper@thebabycomfort.com

Sales Tax

Sales tax will be charged for all purchases.